INDIMO

Inclusive digital mobility solution for vulnerable-to-exclusion citizens through end-user perspective and co-creation.

The multitude of digital mobility solutions has enabled the emergence of the 'connected traveller', who can independently plan travel routes, modes and departure times just by using a smartphone. However, one of the main challenges for policymakers related to digital mobility services is ensuring that all members of society can benefit from such services. To achieve this, it is necessary to understand the needs and attitudes towards the digitalisation of mobility services of various users. Of particular importance are groups that are more vulnerable to exclusion, including older people, low-income groups, people with disabilities, and migrants.

It is in this context that INDIMO comes into play. The main objective of the project is to extend the benefits of digitally interconnected transport systems to people that currently face barriers to using such systems. Running from January 2020 until December 2022, INDIMO will co-create the Inclusive Digital Mobility Toolbox for policymakers, developers and operators of digital mobility solutions. This will be done through the involvement of a wider community of stakeholders, the INDIMO Co-creation Community. The toolbox aims to contribute to an inclusive, universally accessible, personalized digital system and will include the following tools:

• A Universal Design Manual for digital transport services
• Universal Language Interface for transport services
• Guidelines for cyber security and personal data protection
• A Policy Evaluation Tool

The project is led by the MOBI Research Centre of the Vrije Universiteit Brussel (VUB), you can find the whole list of the partners here. The toolbox will be tested in five pilot projects: Madrid (Spain), Antwerpen (Belgium), Emilia-Romagna (Italy), Berlin (Germany), and Galilee (Israel).

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