The multitude of digital solutions for mobility has enabled the emergence of the 'connected traveller', who can independently plan travel routes, modes and departure times just by using a smartphone. However, one of the main challenges for policy-makers related to digital mobility services is ensuring that all members of society can benefit from such services. To achieve this, it is necessary to understand the needs and attitudes towards the digitalisation of mobility services of various users. Of particular importance are groups that are more vulnerable-to-exclusion, including older people, low-income groups, people with disabilities, and migrants.
It is in this context that INDIMO comes into play. The main objective of the project is to extend the benefits of digitally interconnected transport systems to people that currently face barriers to using such systems. To achieve this, INDIMO will co-create the Inclusive Digital Mobility Toolbox for policy-makers, developers and operators of digital mobility solutions. This will be done through the involvement of a wider community of stakeholders, the INDIMO Co-creation Community. The toolbox aims to contribute to an inclusive, universally accessible, personalized digital system and will include the following tools:
- A Universal Design Manual for digital transport services
- Universal Language Interface for transport services
- Guidelines for cyber security and personal data protection
- A Policy Evaluation Tool
The project, led by the MOBI Research Centre of the Vrije Universiteit Brussel (VUB), includes the following partners: VDI/VDE-IT, IMEC, CambiaMO, Deep Blue, Technion (Israel Institute of Technology), Budapest Association of Disabled People, Zaragoza Logistics Center, Polis Network, European Passengers’ Federation, Door2Door, Vivero de Iniciativas Ciudadanas, CoopCycle, Istituto sui Trasporti e la Logistica, and Poste Italiane. The toolbox will be tested in five pilot projects: Madrid (Spain), Antwerpen (Belgium), Emilia-Romagna (Italy), Berlin (Germany), Galilee (Israel).
The project began in January 2020 and will finish in December 2022.