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DegustiBus is a responsive website accessible from smartphones, tablets and desktop (a so called web-app) where PT users can rate the public transport service in their city/county/region.
The app has been developed by SRM - as Champion Citiy - within Cluster 5 of TIDE Project. It gives birth to a new approach to service quality data collection, because for the first time they are not collected by the Operator (and kept "hidden"), but by the Authority. DegustiBus will then become a useful tool for the Authority to control the PT service, because it will allow us to focus our control activities on what is mainly perceived as a problem by users.
It consists of three main part:
This web-app can be installed in all other interested cities/counties/regions and adapted to specific needs. It can be use to rate all kind of PT service, not only by bus, but also metro lines, trains or the whole integrated PT network.
SRM has chosen to create a web-app instead of an app because in this way it will be possible to update contents and have them available in real-time, avoiding to download every time from app-stores an updated version.
The official webaddress is www.degustibus.bo.it